At Greencrackersonline.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we will gladly accept returns of products that are in new condition, unopened and unused within 30 days of the original purchase date.
To initiate a return, please contact our customer service team at info@greencrackersonline.com or call us at 7904567729. We will provide you with a return authorization number and instructions on how to return the product. Please note that all returns must be accompanied by a valid proof of purchase (receipt or invoice).
Once we receive the returned product, we will inspect it and process your refund within 7 business days. Refunds will be issued in the same form as payment was received (e.g., credit card refunds will be credited to the same credit card used for the original purchase). Shipping charges are non-refundable unless the return is due to an error on our part or if the product is defective or damaged upon receipt.
If you have any questions about our refund policy, please contact us at info@greencrackersonline.com or call us at 7904567729
and one of our customer service representatives will be happy to assist you.